Regus, BALI, Benoa Square

heath karl 5 months ago

I recently had an extremely disappointing experience at the Regus office in Bali, and I feel compelled to warn others about the abysmal level of service I received. From the moment I stepped foot in their establishment, it was clear that customer satisfaction was the last thing on their minds. First and foremost, the staff at Regus tricked me into paying for a two-month subscription when I clearly expressed my desire for only one month. It's evident that their sales tactics are deceitful and aimed at swindling unsuspecting customers. This alone should make anyone think twice before considering their services. Furthermore, the internet connection at the Regus office is painfully slow. In today's digital age, reliable and fast internet access is an absolute necessity, especially for a co-working space. Regus failed miserably in providing even the most basic requirement for a productive working environment. On top of that, the office lacks any decent views, which is quite disappointing considering Bali's reputation for stunning landscapes. Instead, you're stuck with a drab and uninspiring setting, which can be demotivating for those seeking a pleasant working atmosphere. Another major issue is the restricted access hours. Regus tries to force customers to upgrade to their dedicated offices, which come at exorbitant prices, just to gain 24-hour access. This is an obvious ploy to squeeze more money out of their clients and shows a complete disregard for their customers' needs and convenience. Furthermore, the location of the Regus office in Bali is in a high-traffic area, making it a nightmare to drive to and from. The whole experience of commuting to this office adds unnecessary stress to an already frustrating situation. The worst part of my ordeal was the appalling behavior of their customer service team. Instead of addressing my concerns and rectifying their mistakes, they resorted to threatening me with legal action when I refused to pay for the second month that I explicitly stated I did not want. Their lack of empathy and unwillingness to accommodate their customers demonstrates a complete disregard for basic principles of good business practice. In conclusion, I strongly advise anyone considering using the Regus office in Bali to steer clear. Their deceitful sales tactics, slow internet, lackluster views, restricted access, inconvenient location, and abysmal customer service make for an incredibly unpleasant experience. Save yourself the trouble and find a more customer-oriented co-working space that values your time, money, and satisfaction.

4677 4 months ago

bad experience with regus. this company is shameless. they keep asking u for money yet keep finding excuses to not return ur deposits. going to take legal action to sue these scammers

Knut's Life 3 months ago

Excellent location. Very friendly staff. The internet connection is very fast as well. Always cool air, very clean