Regus, CA, North Hollywood - Lankershim Plaza

Bri H 4 months ago

I LOVE THIS LOCATION! The property is very clean and the front desk duo Loyd and Vee are the absolute BEST! Those two are always so helpful and always have a welcoming and positive attitude!!! Thank you for making my workspace so positive and welcoming.

Jack Hansen 11 months ago

Acquiring a private office through Regus has quickly become one of my most regretful business decisions to date. Key issues: - Their ticketing system for support-related inquiries is strategically designed to bounce you around from one agent to another (like a ping-pong ball) until a few weeks go by and you either give up or find your own work-around. - They routinely fail to notify and properly accommodate tenants of construction that is occurring around their work centers. All tenants on the 5th floor of this location have had to use the 6th floor bathrooms for the past 3 months. In the men’s room, there is only one functioning stall for 2 floors of workers. I just asked the building security if there was a different bathroom I could use, and they suggested I use the bathroom at Dave’s Hot Chicken down the road. Are you serious? - They advertise 24/7 accessibility, however what they don’t tell you, is that the air-conditioning is turned off in the after hours, limited on Saturdays, and completely off on Sundays. Thermostats are also shared by private offices, so if someone a few doors down wants to crank it to the highest heat setting, there’s nothing you can do. - Regus will consistently nickel-and-dime you for everything. They offer a (laughable) 1mbps dedicated internet connection for *wait for it* $150/mo. That’s not a typo. And if you want to bring in your own ISP, they charge you a monthly fee of $200 on top of monthly rack mount costs, and your ISP monthly costs. Want to reserve a meeting room? That’ll cost you per hour as well. - The private offices are poorly insulated - you’ll be able to hear every conversation happening in all of the suites around you at the same time. So much for a “private” office. For all of the aforementioned amenities, be prepared to spend $100-200/sqft for your office space. (I’m currently paying $1500/mo for 88sqft). Obviously, I should have done more research before moving here, but hopefully you can learn from my awful experience of being here the past 3 months and stay away. I still have 9 months left on my lease, but am already working with a broker to find better options for 2023 and beyond. I hate to leave such a negative review for any business, large or small. But Regus has left me no choice. PS. If Regus’s / IWG’s PR team submits a public response to this review suggesting I submit a ticket in my online account or Regus app, you’ll witness first-hand exactly what I’m talking about. Cheers!

Matt Dugan a year ago

worst place to rent from ever!! Left there due to multiple Regus lease breaches. They continue to illegally bill me nearly a year later, even though I moved out last summer and I even got my attorney involved. Their collections individual would call constantly before 8am (violation of federal law). My attorney told her to contact him, she refused on multiple occasions to cooperate and contact him. We additionally provided the evidence even though we provided all of the evidence. Please save yourself from this place. Go to WeWork!