HQ, DC, Washington - Metro Center (HQ)

Lis Lee 5 years ago

This is the best customer service I've received in a long time! Last week, I needed a professional space on short notice to hold a first-time, in-person client meeting. The Metro Offices Metro Center location appeared convenient for my client and very professional from the online photos. After expressing my interest through the MetroBot function on their website, I received a prompt email from Andrea in Sales. At first I was hesitant because I thought they would try to push me into some sort of package like many other co-working spaces do, but I was thrilled to find out they offered a day-office that you could simply pay for on an a la carte basis AND it was available for the time slots that I needed! Andrea was super helpful in getting things set-up and even went so far as to conference in another staff-member immediately to put things on the schedule. Once I arrived, Jennifer and Kimani made me feel so welcome and went out of their way to make me and my client comfortable. I felt like I was truly able to focus on being there for my client and I didn't need to worry about anything else. My client was even impressed with the space and service. The building and suite itself provided many options for working solo or hosting meetings - there was the office I'd rented, plus the beautiful atrium and terrace. We were able to take part of our meeting outside and enjoy the weather and scenery. Everything really did live up to the photos too. Andrea, Jennifer, Kimani, and Tim each provided OUTSTANDING service from first contact to check-out to follow-up. They were able to accommodate me on short notice and made the entire process effortless and efficient. I am so thankful to have found a beautiful space with excellent service that I can come back to again and again.

Jean-Philippe Beaudet 6 months ago

I work in the 12th st Metro Offices location. The staff was always super helpful, friendly, and accommodating, and we've held multiple events in the building's conference rooms. The location is perfect, located right downtown, and the views and amenities offered are great. If you're looking for office space, 5/5 would definitely recommend.

Romona Foster 5 years ago

I only use Metro Offices at Metro Center for my social media workshops and conference room space, and have always received a warm welcome. I love using this space for training as everyone is very accommodating. ✅ Great staff (have only had an issue once with an employee) ✅ Very nice space (both training room and conference rooms) ✅ Great location (downtown DC right at Metro Center Station)