Regus, FL, Plantation - South Pine Island

Anny Montero a week ago

I would not recommend this to anyone. I’ve been with them sadly for two years. The first one was my choice but the second one I was forced by a contract they automatically renew without your okay which is $94 per month. When I first started with them it used to be around $80 then they raised it without letting me know. They will make sure to call you & leave voicemails to get the monthly payment but never to ask you if you agree to renew. The only way they ask you if you want to renew it is by sending you 1 email 3 MONTHS BEFORE your last month of the contract and if you do not respond within that month, they will assume you want to and renew the contract once again without informing you. The first year I called to cancel 1 month before and they said it was too late and it had been renew two months before because I didn’t answer their email. So I could either keep paying them month to month or pay for the entire year. I tried to speak to others in the office but every time a woman named GINA responded saying she was the only I could speak to with very rude attitude each time. I call the customer service line just to wait for a whole hour with no answer. Thank God, my contract is over now because this is the worst customer service I’ve ever experience. Do yourself a favor and don’t do business with these people.