Martina D'apostolo a month ago

Great hotel! The room looked small at first but it’s clean and cosy and got everything you need from towel to tissues. The staff is polite and professional. We didn’t managed to use the spa but only because we didn’t book it in time. The swimming pool is nice. we loved the breakfast, so many choice and variety. We really really liked it, totally recommend! 5⭐️

m b a month ago

Easy enough to get to, close to bus route and underground from central London. Nice hotel - rooms just right for couple. Beds comfy. Breakfast selection very good - lovely food does not taste cheap like some I've been to. Would definitely but it on my option list when next in London.

John a month ago

The hotel is in a great location, just off Kensington High St and is also very close to a Tube station. It has a large and comfortable public/bar area. The staff are friendly and courteous.The breakfast was plentiful but not much fruit available. A let down was my room, which although having a king sized bed was very cramped, as was the shower/toilet. It was also very cold with a noisy heating system that never managed to warm it up. I had a bar meal on one occasion. It took almost an hour to arrive and was of mediocre quality. They have also adopted the insidious American custom of adding a service charge to your bill (12.5%) without consultation, even when you pay in advance, as I was asked to do. I would not have given a tip in this case if given the choice. On reflection I should have refused to pay it.