HQ, LA, New Orleans - Place St. Charles (HQ)

Joanne Sanders 6 months ago

I strongly advise against considering Regus as a viable option for workspace solutions due to their misleading and unethical practices. It has come to my attention that the restoration fee, which is essentially a termination fee referred to as a cleaning fee in the terms and conditions, is priced at an exorbitant $4.00 per square foot. This critical information is conveniently omitted from the terms and conditions and can only be found buried in a separate document called "House Rules." Moreover, during the sales pitch, Ivette, the salesperson for the region, intentionally excluded the cost of renting for one month in order to make the proposal more appealing and win my business. Furthermore, she falsely represented the 30-day notice policy, which only applied to moving out rather than moving in. As a result of these deliberate misrepresentations, I find myself in a situation where what I thought was a reasonable $1,100 per month space has now ballooned into a $2,000 per month expense due to the hidden restoration fee. The invoice was only presented to me after it was too late to back out of the arrangement. In light of these circumstances, it is clear that Regus is operating in a dubious manner and cannot be trusted. I strongly advise prospective clients to be aware of their unscrupulous practices and to seek more transparent and honest business solutions elsewhere.

Steve Drone 7 months ago

I have only visited this place to go to the bank and use the UPS store briefly. Sadly this buildings security guards care more about wagging their finger at me for walking my bike through their lobby than the security of my bike since I was unable to lock it securely outside.

Brittney Hohl 7 years ago

I cannot understand why someone would be so rude when asking for information. If this is how they do business -- it is no wonder that they have trouble leasing spots in their building. Called and spoke with the leasing office about a package that was delivered to the wrong address. The number in Google, was the only number that I had to call to start my investigative process. If I had dialed the wrong number, would it have killed the guy to politely give me the correct number to call? I called the first time and had our old suite number, I was told no one occupied this space. I called back with a different suite number to check to see who occupied the space. This time I was intentionally hung up on twice, sent to voice mail once, and then finally the same gentleman asked "HELLO?!" no "Bennett Davis, this _______how can I help you.?" Get real. I explained to him that I had just spoken to him and I had a new suite number. This time I was told he didn't know what I was talking about... "this is the leasing office"... yes... it is .... so shouldn't you have information on who leases specific suite numbers??? If not, a polite, "I am not sure, let me get you a number of someone that could help you..." would have been appreciated. Yes, I hung up on this jerk. Good luck Place St. Charles. I hope that revenue doesn't hinge on this guy selling your lease space. ... Shaking my head.....