Regus, MA, Boston - Seaport - One Marina Park

claire a year ago

The space is absolutely beautiful but the company is horrible, dishonest and unprofessional. Regardless of the fake good reviews, you can simply go to BBB (best business bureau) website and will find tons of complaints filed against this company.

Manuel Santana 3 years ago

The girl at the front desk is very unprofessional!!!! I recently signed up for their services and was told I had to sign some paperwork in order for them to legally handle my mail. I told her I would be there at a specific day and specific time. I drove almost 40 minutes, paid for parking, and got there at exactly 4:30 just like I said I would. But as soon as I came in, she didn’t even look at me and just assumed I was there for some 3rd party finger printing company that was renting out some space. She just told me “2nd door on your right.” So I figured, ok, and just went to the 2nd door on the right. When I got there, the 3rd party company associate looked at me just confused because she had nothing to do with why I was there. So when I figured out this was something completely different, I went back around to the front desk, and the secretary was already gone. Mind you, it’s still 4:30pm. I was wearing a hoodie and a hat because it’s a cold October afternoon. And being a black guy, she must have assumed I wasn’t here to sign paperwork for office space leasing for a corporation I just started!!! The funny thing is, I’ve seen a lot of negative reviews about this location, and hesitated to sign up. Then I gave them the benefit of the doubt and signed up. Now I see why this location has a 3.7 star rating!!!!! This secretary is completely unprofessional!!!! She should have asked how may she be of assistance instead of assuming why I was there!!!!!!

Elizabeth McCormack 5 years ago

Very poor experience. I would NOT recommend this location for coworking. Any form of customer service is virtually nonexistent. There is a lack of professionalism among the Regus employees and a complete disregard for the tenants. SAVE YOUR MONEY. You will have better luck down the road at wework or industrious. Disappointed to say the least.