Regus, MADRID, Pinar-Salamanca District

zx creative 7 years ago

Good morning. I started with you very recently and from the first moment I feel disappointed. I have asked to hire a VIRTUAL OFFICE, and when I went to see the business center (Avenida América) I realized that I did not even have an assigned telephone number. Apart from the 2 girls from the center who had no idea what they were selling and the information they had to give me about the offices and what I had contracted and included and what I didn't. To later find out that I didn't have a virtual office, I only had a MAILBOX. And I had to contract separately the rest of the services that the virtual office did have included. In the end, the mailbox cost me more than the virtual office. The person who assisted me did not even speak Spanish well, I am Autonomous, and the person in charge had put the name of the company as AUTONOMOUS in the contract, Nie's number was also incorrect. They have made me improper charges apart from the transfer that they told me I had to make and after complaining they were going to return it but to date nothing, it has been more than 2 weeks. I requested the transfer refund on October 17 and only on the 19th did they tell me that they will do the process. I have also requested that the General Manager contact me and not a single call. Please take the corresponding measures, with your employer the only thing you achieve is repel clients instead of attracting them.