Regus, MO, St. Louis - Sunset Hills

Chris Moran a month ago

Our rental agreement expired at the end of June and it is now the end of September and they still do not have the billing on our account straightened out. They continued to bill us for rent for July and August, then they will issue credits against our account for different amounts that do not match incorrect charges. Just this past month, they charged us over $2,000 again! I am unable to speak to a human about the problem. You can only submit a ticket to the help desk who will only answer via email. Unfortunately, I believe the people answering the emails are from another country and cannot communicate effectively nor can they understand basic mathematics. I've been trying to have our credit card removed from our account without any success. I am at a loss of how to rectify this situation without getting legal counsel involved. DO NOT RENT FROM REGUS!!