Karen Anderson 8 years ago

We had a FANTASTIC experience with Regus! The staff there is so helpful, the work environment is professional and our time there was painless. They took care of us like we were long term tenants. Thank you to the staff at Regus in Redwood City for making our group feel like a part of their family.

Steve B 8 years ago

The location and staff are very professional and a pleasure to work with. Office space is well-designed and modern. More importantly, the staff is patient and attentive to my clients needs. A special note to Susan at the front desk. My clients continually comment on her professionalism, warm and energetic personality.

Angus Blackwood a year ago

Local employees kind and helpful, but unempowered to help with REGUS Account issues. REGUS is now owned by a holding company and the service is horrible. Imagine if AT&T and Comcast tried to manage an office and you're still not even close to their complete disregard of ethics and business professionalism. The contracts are designed to nickle and dime you and shake you down with no recourse while racking up and profiting from late fees if you have a dispute. You can read you contract very carefully, but you will pay more than you think because fees like "office restoration" have no formula disclosed - and it is not based on condition of the space, just garbage fee determined out of state. Lease elsewhere if you have alternatives. They always tell you to send a message to the (faceless, unaccountable, useless) "Account Help Desk" because there is no local management to deal with. We're ready to sue them before they refer our account to collections. REGUS is now a really, really bad company in my experience and I'm glad to move on from them.