Behaviour of "Community Manager" Jeanne Nebrida and their colleagues from this Regus is revolting and unacceptable.
I have personally viewed 01 office in this building on day 24.April and found out they have terrible internet speed. But I still liked the office. So I requested to send me the contract and received it during evening/night of 24.April. And subject to check of internet speed on 25.April I would either sign the lease or not.
25.April, 13:00 I have arrived with laptop to double check wired internet speed (still well below average @ 80-90mbps) and WHILE I WAS VIEWING THE OFFICE the "sales manager" rented it to someone else. While I am standing in the office. With valid contract for signature.
And literally laughed in my face saying "we work like that, its your problem, not ours".
This is absolutely appalling behaviour. I will never ever rent from Regus ever in my life.
To whoever cares from Regus: Reference Number: PRT10794782
UPDATE 4 months later: still nobody from REGUS cares enough to contact me regarding the described behaviour.
Sunandita Das
4 out of 5
This is a shared office space. Facilities good on average cost. However seating arrangements could have been better.
Ciarán Kelly
1 out of 5
They changed the setup I had in Sports City almost immediately after I began the lease. As a result, not much of the amenities were on offer. Also, about two months before the lease was up, they emailed me saying I had 48 hours to respond or the lease would automatically renew. I found that very underhanded in my opinion, especially as they sent it to an email I had used with them once. After much arguing, I moved the business out and never looked back.
Rami Abu Ghali
1 out of 5
I am extremely disappointed with what I thought was an internationally reputed company.
I had rented office 415 at the Bridge in Dubai Sports city from Regus for 6 months for my newly opened real estate company.
The sole purpose for renting the office was to get a trade license issued as local laws require proof of office rent before a trade license gets issued.
I signed a 6 months lease agreement with Regus. Regus stated that they require a security deposit of AED 5,400 that will be refunded back to me at the end of the lease term.
I never even once used the office during the full term of the lease. Upon termination of the lease, I was surprised when Regus informed me that they will deduct AED 2,197 from my security deposit as restoration charges for an office I never used. The keys of the office were always with the front desk attendant and I never used the office at all.
I pleaded with the Regus Dubai and Regus Global Headquarters but they still deducted the charges despite the terms and conditions clearly stating that deduction will be made if restoration is done on the office. In this case no restoration was required as I never used the office.
I am bringing this to people's attention so that everyone knows that Regus uses the security deposit to make money. They deduct money from the security deposit without any need for restoration works. BE CAREFUL PEOPLE!
I will never deal with Regus ever again!
A O
1 out of 5
My experience with this organisation was horrible they are not willing to refund my deposit for the past 60 days for 2017 agreement despite following up constantly with them. They keep on harnessing me with late payment fees although I have deposited 12 checks in advance all been through. And they charged me for office restoration although I used the office for less than 4 hours during the year.