faith elle 7 months ago

I would not recommend this service to anyone. They still try to bill even after I cancelled and paid them out. I am much happier with the new virtual office service I use.

Daniella Urribarri 4 years ago

Like the space but after almost 2 years here we have been dealing with stolen things in our offices. After looking for my stuff in the dumpster I found the empty bag of the presents I had under my desk, I showed the empty bag to the management team and they said that they are not getting rid of the cleaning crew because it is only one isolated case! Really??? Do you think they haven't been doing this before and people just haven't realized yet??? Come on! Not felling safe or comfortable leaving anything in my own office!

Peter Pacifico 4 years ago

I would not recommend Regus to anyone. Although their offices are a good temporary solution to many business models, the time and energy spent trying to decipher their invoice system, along with the unbelievably atrocious staff at the accounting level and above, makes Regus an option I will not select in the future. If you do decide to use Regus, be sure to keep a close eye on your account, and be quick to ask questions because if an issue goes above the on-site employee's ability it is impossible to get a human being to help. I am currently MONTHS into trying to retrieve a security deposit for a previous unit, and the only issue they are having is physically sending me the money. There is no dispute about the charges, only the fact they are not set up to send funds. Apparently the only option for me to receive my security deposit back is if I fill in an Excel tracker created circa 2002, and then email this old tracker loaded with all of my company bank account information to their accounting department community email address that is shared by at least a dozen Regus employees -- no thank you. Another time I had a client drop off an expensive bottle of scotch to the Regus front desk, roughly $250 bottle, that disappeared. I contacted Regus about it and no one could care less. The immediate, on-site employees are wonderful. Once you need to go above them there is no telling if you will even receive a response.