Regus, LEEDS, Princes Exchange

Pasion Casada 2 months ago

Rated 1 out of 5 stars Matt Centre Manager & Reception Regus At Princes Exchange I don't understand what is the point of a Reception if the personnel are not helpful to customers. What is the point of having a reception and charging the businesses for it?? The lack of customer's service, the staff laziness, discrimination and dismissal is incredible. I was blamed for being at the wrong building after waiting 45min, even though I went to the Reception as I came in and ask for the Busines that I wanted to see, I was dismissed and ignored and asked to wait. Apparently I was blamed for not knowing that Dr Midgley was not at the Princess Exchange Regus Building and this was MY DUTY, not THE RECEPTION to know (even though I asked as I entered the building but I was ignored by the receptionist/centre Manager). Apparently the Reception or Centre Manager doesn't know who rents the offices/run businesses, but I am sure they know who occupies the offices at the time of charging/requesting rent!! The basis of any reception, to know who occupies the building and if a business is there, inform the business a customer is waiting or if the business isn't there, inform the customer. Otherwise, why to have a reception at all?? I would have gone office to office to find it myself and I would have done a better job!!