Book Regus, MI, Southfield - Southfield Town Center at 2000 TOWN CENTER, SUITE 1900, SOUTHFIELD, Michigan, United States of America today!

Regus, MI, Southfield - Southfield Town Center

2000 TOWN CENTER, SUITE 1900, SOUTHFIELD, Michigan, United States of America

2000 TOWN CENTER, SUITE 1900, SOUTHFIELD, Michigan, United States of America, Southfield, Michigan, 48075

1.8 out of 5

Load Reviews

User Reviews

Bobby Chumbler 6 months ago

1 out of 5

If I could leave zero stars I would! Very bad service and sketchy business practices. I leased an office here and it was a TERRIBLE experience from the start. I was assessed a late fee before I even stepped foot into my office the first day, no one set expectations on how/when to make the first payment after I put down my deposit. The Regus online portal is awful and that is where you set up your payment method for the billing. Numerous times the Regus online portal had glitches/errors, I set up my Auto-Pay with my preferred payment info in their portal and then I was starting to see these late fees on my Regus login. They wont admit fault about their system having errors, I bank with Chase and have numerous other providers for my business, and I have autopay set up with all of them and I have never had billing issues with any of them, just Regus. When I expressed this issue to the Regus team the response every time was " It must be your bank, follow up with them". I went back into my online Regus account to find that the payment method wasn't saved anymore after I set up my auto-pay from the start. I even tried to manually pay for the rent some months and would get errors on their website.... This is just the beginning...... On my lease agreement ( which they have a copy loaded into my online login) had no terms and conditions, it was completely blank. At the end of the lease they charged me a "Restoration fee" of $450 which was not on my agreement, apparently they charge everyone that fee at the end of the lease regardless if you damage or not to the office. They claim its for repainting the office and restoring it, but when I moved into my office the first day, the office was not freshly painted and I was told that the painters would be out sometime soon, and they never came!! So they charged me for a Restoration fee that wasn't on my agreement, and they never actually restored my office for me from when the previous tenant was there. Sketchy business practices, and I am currently battling with them to refund the restoration fee. DONT LEASE AN OFFICE WITH THEM! GO ELSEWHERE SAVE YOURSELF THE HEADACHE!

Michelle Hickman a year ago

1 out of 5

Before reading what I originally wrote, please note that the one star rating is not just because of a picture. The elevators are super slow and only a couple work. The temperature in the offices are either freezing or way too hot. The parking garage is convenient but designed weird and in need of some repairs. Original post: Our company has been renting offices from Regus for a little less than a year. We're a huge company with offices all over the world. We did a spirit week for Halloween and with so many participants we decided to go downstairs in the atrium where there's more space to take pictures of everyone in their costumes. We was quickly shut down my security, saying that we are not allowed to take pictures! We was then going to go outside and again was told that we can't pictures outside either! We all had to go back up to the 19th and cram in front of receptions desk to take a group photo. We had some people who were considering having their wedding there, but they have now decided against it. It's really a Shane that such a large company can be so pretty over a simple photograph.

Rachel Mahrle 3 years ago

1 out of 5

Great location, staff and amenities but TERRIBLE billing department. Every month miscellaneous &/or inaccurate fees would be added to my invoice and automatically drafted from my account. I would need to spend HOURS reviewing invoices, calling the help desk, and resolving discrepancies, because their staff did not have the 'authority' to assist. Even when the charges would be resolved it would take weeks, sometimes MONTHS to have funds returned or credited to my account. For a global company I am HIGHLY DISAPPOINTED in the attention to detail as it relates to their billing and customer service. Again, I loved the amenities and location - but I would NEVER rent from any Regus location again as a result of their poor attention to detail and inability to properly invoice and credit their tenants.

Bill Hampton 8 years ago

5 out of 5

I work in a small branch office of a larger company and we have rented Regus space in Southfield, MI for 3 years. We have had a great experience with consistent management and no problems. Any issues are quickly addressed and resolved to our satisfaction. There has been some staff turnover but the quality has been excellent. The management and staff are efficient, friendly, and easy to work with. I haven't had to deal with the financial end of the rental agreements but the work end of things has been great. I recommend them.

Michael Hanna 3 years ago

1 out of 5

Great office space, but terrible support and billing department. I have received inaccurate billing on multiple occasions, and get no where when I speak to management or Help Desk. Spent countless hours trying to sort through it, to no avail. Very inefficient systems and no one is accountable.