Marcela Romero 2 months ago

They advertise 24 access and use of space but HVAC is turned off outside of 9am - 5pm Monday to Friday. They won't disclose this to you. If I could give zero stars for this location I would. We used to rent offices at Regus in Vaughan - everything was explained up front and staff were fantastic. This location is a disaster. The staff are not interested in helping you. You will get push back and even blamed for their incompetence when you bring up the discrepancies of their actions. Example, I had rented an office for the purpose of evenings and weekends to meet clients. This was clear. At no point did anyone disclose to me that there was no HVAC at those times and since the business is advertised as 24 hour access/ use of space, why would I have assumed otherwise? It is so hot evenings and weekends I cannot bring clients to the office (so embarassing). I cannot use the space for my intended use and I am being held to the 1 year contract for an office that is of no use to me. A manager literally told me, "When you sell a house (I'm a Realtor), you don't tell the person everything that is wrong with it. You tell them to get a home inspection." He also stated that I probably failed to read the attachments of the contract before I signed (as if implying this is somehow my own fault). I am still to understand the relevance of both comments as no one gets a building inspection when they rent an office and there is no mention of HVAC in the contract. Don't do it.