Adil Iqbal 3 weeks ago

terrible management and poor customer services, I have held an office with Regus reading for 4 years, they inflated my price for the renewal which is/was due November 2023, its understandable a little bit goes up every year, I eventually managed to secure a good renewal deal in early September 2023, which we were all happy with, only to be told on 1st October 2023 that I had been 'AUTO-RENEWED' at the original extortionate price not my liased renewal price! I have been back and forth with many people in Regus reading regarding this issue and no-one seems to care or is willing to do anything, my centre management team or the renewal team should have stated you have until the 1st October 2023 to finalise because of this, its like they don't want to keep me as a customer! even though I was away from the UK for most of September and ill with covid for 2-3 weeks, they are penalising me because of this now, I have 4 other offices with my close friends in Regus and I will be telling them not to renew with Regis reading either as of this bad experience I have incurred. look elsewhere for shared office spaces Landmark and Arena are much better then Regus with regards to customer services, I will be sending my review to all other platforms like google review amounts many others too. Date of experience: 24 October 2023