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Regus, WA, Seattle - Columbia Center

Columbia Tower, 701 Fifth Avenue, 42nd Floor, Seattle, Washington, United States of America

Columbia Tower, 701 Fifth Avenue, 42nd Floor, Seattle, Washington, United States of America, Seattle, WASHINGTON, 98104-5119

3.2 out of 5

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joseph Helmy 2 years ago

1 out of 5

I was a lounge member for about 5 months before deciding to finally take the jump to a dedicated desk. I decided on this center because of the address and location, After reserving the desk I check in to get my keys I notice at first a hostility from the staff, I figure I’m locked into a agreement so I better make the best of it. There were a few problems at first the office I was set to be in which was a shared workspace as per my agreement and I notice another client taking more than there fair share of space and it seemed not to phase the community manager. After getting situated I notice a immediate issue with the updated bill from moving. After a few days this “Community Manager” (Receptionist) tells me “We need to connect about a rule violation” this goes on for a few days when I try to ask about the topic she is constantly vague wasting my time. I’m in consulting my billable rate is $450/HR which after wasting hours trying to get this resolved I have become a bit frustrated. I finally take 30 minutes out of my day to talk with her to only figure out she wants to have another meeting after asking her several times what these complaints are which she responds we need more time to discuss only after talking to her superior threatening a lawsuit which I did end up filing she sent me and email telling me the complaint was me walking around the center with my backpack which is a normal thing to do, and instead of saying to the other client “he happens to be an office client she brings it up with me as a issue for me to fix” this is age discrimination at its finest and I hope Regus will do something to rectify this situation.

Devin Fidler 3 years ago

1 out of 5

My experience with the office space itself was fine, so this review applies more to Regus as a whole than to this particular facility. Because of a direct-debit glitch, I have double-payed for about five months worth of office rents. While Regus has agreed multiple times that this is entirely their error- *they seem to be unable to work their own refund process.* It has been like something out of a Kafka novel. I am not exaggerating. It is not like I just sat back and watched it happen, though. From the beginning, I have been in contact with people all over the Regus organization. In total, it looks I have contacted them about two-dozen times, and been given nearly as many different instructions and recommendations. In the process, I have had my online admin access to my account accidentally deleted, I have been sent late notices for periods after I was ever in the office, and I have been told the problem was solved several times- only to find out that this is apparently never, ever, true. I sent the first email about this is July. It is now December, and I have just been sent yet another new form to have Regus look into this. There are so many reporters exploring all the ways that WeWork is being badly run. It may be time for them to look at some of the others in this space. I have much more to say, but need to save my energy for filling out the latest batch of paperwork (in Excel format) that Regus has just sent me!

Stanley Jaworski 8 years ago

5 out of 5

I love the convenience and the amenities provided by the staff at the Regus Columbia Tower business center! Anything I need help with, I get help with. From figuring out if an envelope needs one stamp or two, to just having them mail it for me. If I need something they probably have it or an extra (like the plain old CD-R I needed the other day in a pinch), and they know what's located near. Like when they knew that there was a Notary Public right across the street. This is a great place to have an office.

Jackie Ivy a year ago

5 out of 5

Love this space. one of my favorite Regus locations. views are amazing at the observatory and several great food options for choose from in the multi-level food court.