Sheraton Grand London Park Lane

Edmund Oca 2 weeks ago

Five-star for all categories. The location of the property is so central to Central London and a good majority of all there is to see and do in London (from a tourist perspective). As always, the staff is how I determine if my stay was memorable or forgettable. As a frequent traveller, this property ticks off all the check boxes: property location, state of property, amenities and most importantly, the staff. Collectively as a group, they were all wonderful and really take attention to guests to the next level.

iris b 3 weeks ago

We stayed here for nights and had a very good stay. The room was spacious and clean. The lounge was amazing, very spacious with a great breakfast buffet and canapies in the evening. My only concern was the location: there are no restaurants or shopping options near by. Everything is within at least 15-20 minutes walk.

Abdullah Alshilash 2 weeks ago

I strongly advise future guests to check with the hotel before booking, especially regarding any ongoing maintenance. During my stay, the main elevators were completely out of service—a major inconvenience that was never disclosed at the time of booking. Guests were left relying on a single side elevator, which caused long waits and unnecessary frustration throughout the stay. It’s disappointing that such a significant issue wasn’t communicated in advance. Transparency is key in hospitality, and unfortunately, that was lacking here.