Book Spaces, QC, Montreal - Spaces Mile End at 5455 De Gaspe Ave, Suite 710, Montreal, Quebec, Canada today!

Spaces, QC, Montreal - Spaces Mile End

5455 De Gaspe Ave, Suite 710, Montreal, Quebec, Canada

5455 De Gaspe Ave, Suite 710, Montreal, Quebec, Canada, Montreal, Quebec, H2T 3B3

3.4 out of 5

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Brett G a year ago

1 out of 5

🚩🚩Avoid at all costs 🚩🚩 Horrendous parent company (IWG/Regus) that will squeeze every dollar out of you. There is absolutely zero care for their customers. Way better options out there for better value and customer service. 1. Incentivized us to sign a 6 month agreement by saying we can order free furniture. Was told it would take 3-4 weeks. Ordered around 10 items from their fancy catalogue. Weeks, then months went by, we were told they were arriving "soon". Never arrived. Never compensated for hindering us from properly getting set up. Would have just bought our own furniture if we were just told it was never coming. 2. Left the office in a cleaner state then when we received it. Was still charged $1,117 "restoration fee" for a tiny 250 sq ft room. This mandatory fee was buried on the last page of a linked "house rules" document. See attached photo from when we left the office for what requires a $1,117 "restoration", shows how much this company rips off their customers. 3. After switching from a 6-month to a month-to-month agreement we tried to cancel that first month. We were told that a line in their lengthy agreement says we are obligated to pay. Sure, it's in their agreement but any normal company would have just let us leave and waived that last month. 4. Posted a similar review on other site, " IWG global success manager" lied in a public response saying that the promised "free" furniture actually had a fee. After a week and 3 emails later they finally deleted and re-posted their response without the lies. Edit: They will reply pretending to care, telling people to open up a ticket. I already made a ticket, they told us there was nothing they could do. Zero customer service, total rip off. Find somewhere else.

May Ling Tan 7 months ago

5 out of 5

The staff onsite were welcoming and ever willing to help out with any questions or issues. The space is comfortable offered enough privacy for those who need it

Brian Cotton 4 years ago

5 out of 5

Amazing Staff and the vibe is off the chain. Great prices and social activities.

Marianna De Martini 2 years ago

5 out of 5

The service at the center is amazing and especially Julien with whom I have worked for a long time and who helps all his clients with all his heart. He's very professional and goes above and beyond whenever anyone needs helps. His presence adds so much value to the place and makes it even more professional! Thank you Julien and keep up the great work!

Eli Mayer Cytrynbaum 2 years ago

1 out of 5

Be aware (read on). I entered my contract with spaces full of optimism because the offices were beautiful and the community seemed vibrant. Little did I know I was entering a financial pit. The first of my problems started when I signed up for pre authorized debit payments from my corporate accounts. That took about 2 weeks and two in person visits to the office administrators for a process that is marketed as a more convenient payment solution. A couple weeks after I was told it was complete, I got an email saying my first bill was overdue. So, immediately, I wrote a cheque for the outstanding amount. The next day, I realized the amount was deducted twice, via pre authorized debit and from the cheque I wrote. So now I've been overcharged by almost 3k. So, immediately, I raised concern with the administrators and head office. When I went on for a month with no response from head office and no resolve from the administrators I decided to cancel my contract. i specifically said I wanted to cancel where my contract would terminate immediately after the period that has already been paid. A few weeks later I check my corporate bank account and I see that they deducted another $1700 via pre authorized debit!! I asked my sales guy and the administrators what the heck this charge was and everyone said they didn't know. So, obviously, I sent about 10 emails to head office and called them about 5 times over the course of a week and a half after the $1700 was deducted. Now I sit here, still with no response, writing this review about a company that owes me over 4000 f-in dollars!!! The takeaway: If this was some petty amount, I would not be this upset. But i literally had to pay a company electrician out of pocket due to the money flying out of the corporate bank account inexplicably. We're talking over four thousand dollars here. My advice, if you want to make this space rental work for you, do NOT sign up for pre authorized debit. Be very vigilant of what's coming out of your account. Try to use a credit card, because at least then you can dispute charges if you wind up in my situation. If you enjoy getting the run around from customer service regarding serious issues, you will absolutely love this office space rental! I occupied office 721 and my customer service numbers were 02747276, 07321086, 00540201 for when I inevitably get a reply to this review saying "please reach out to customer service and we will get back to you :))" Absolutely ridiculous experience. Worst decision I could have ever made for my business.