The Biltmore Mayfair

Adwa 5 months ago

Not recommended ❌❌❌❌❌ Worst hotel ever. I recently stayed at the Baltimore Hotel in London, and unfortunately, my experience was far from satisfactory. Firstly, the cleanliness of the hotel left much to be desired. The room was not properly cleaned, with visible dust and stains that made me feel uncomfortable throughout my stay. For a hotel of this caliber, I expected much better attention to hygiene and cleanliness. The service was equally disappointing. Staff were unresponsive and unhelpful, making me feel like my concerns were a burden rather than a priority. Even basic requests were either ignored or addressed with significant delays, which is unacceptable for any guest experience. On top of all that, the noise levels were unbearable. I could hear loud noises from neighboring rooms and the hallway throughout the night, making it impossible to get a decent night’s sleep. It felt like there was no soundproofing at all. Overall, my stay at the Baltimore Hotel was highly disappointing. I would not recommend this hotel to anyone seeking a comfortable and peaceful experience in London.

Hessa Almheiri a month ago

I would definitely recommend it to others, and would definitely stay again in this elegant hotel. The service, rooms and location were excellent. We stayed in a grand room. Special thanks to Ms Leen, the reception manager who made our check in smoother, and Ms Athicha, the housekeeper manager.

Wes Gurung 5 months ago

We recently stayed at the Biltmore Mayfair for our anniversary, but honestly, it didn’t live up to the hype, especially compared to other 5-star hotels we’ve stayed at in London. The service was just okay—not bad, but definitely not great. The biggest letdown was the in-room dining. The food was so disappointing that we had to send it back and ask them to redo it. Even then, it was nothing special; we’ve had way better meals at local pubs. Another issue was having to access the reception via stairs. There was no one around to help with our luggage, which made things a bit of a hassle. For a 5-star hotel, we expected more attention to detail. Overall, it was a pretty average experience. Nothing terrible, but not worth coming back for either.