Really good location, cozy and welcoming ambience and a a very nice view from the hotel room overlooking Shepherd’s Bush Green. Our favourite dog-friendly hotel in London. Really great service, very attentive and welcoming staff. Always offering service to our dogs too like giving them water etc. Dog bowls and a dog bed were also available and ready to use in the hotel room when we checked-in. The dogs really loved looking out the big windows into the park. Big thanks to Deni, Farah and Alehandra who served us at the hotel restaurant. And Kevin and Rianna for the great hotel service.
Aashish chaudhary
5 out of 5
I had a fantastic one-night stay. The food and drinks were absolutely delicious—juicy and full of flavor. What truly stood out was the outstanding service, especially from Richard. He was incredibly welcoming and accommodating, making sure everything was perfect. Not only did he craft amazing drinks, but he also went out of his way to help me by lending his mobile charger when I needed it. His kindness and hospitality made my stay even more memorable. Highly recommended!
Oliver Hudson
5 out of 5
What a wonderful experience! Not only awesome location with easy access to both central London and Kings Cross, but outstanding service, whether at the bar, reception or restaurant, with lovely interesting people working there, all of whom seemed to have the ease and confidence of managers, which I’ve never come across before. Room lovely/comfy and food delicious - particularly the burger - one of the tastiest burgers I’ve ever eaten - but exclude the chillies unless you like really hot food as they’re very fiery fresh red chillies (which I happen to love). The hotel bar/lounge area is clearly popular with local people as a remote working hub, which works really well as it always feels busy/buzzing, but in a quiet way. Huge bonus that the hotel is almost on the doorstep of the amazing Westfield Shopping Centre. We enjoyed it so much that we’ve decided to make this our hotel of choice whenever we visit London. Thanks for making our one-night stay so special and memorable!
Shally
5 out of 5
Once again a lovely stay to celebrate my birthday. One of our favourite hotels in London. The staff and service are outstanding and show a real passion for their job which shines through. I do however have a query re your brealfast (which was fab!) and billing. It'd be great to be able to speak with someone regarding this. Can't wait to return.
Marina Jelagina
5 out of 5
Recently had a pleasure of drinking coffee at this place, and I must say, the service was outstanding! From the warm welcome to the attentive staff, every aspect of my experience exceeded expectations. The atmosphere was cozy, and the coffee was delicious. I truly appreciate the effort bartender Alex put into making our visit special. Thank you for such an excellent service Alex! I will definitely be returning and recommending this place to others!