Regus, TX, Dallas - Downtown Republic Center

VIC VELA a year ago

The center team has been so helpful. If I had any questions regarding my invoices, they were there to help. Andrew Rincon is the center Manager and is very helpful. I greatly appreciate all the help from them. Great Team!

Ben Buckwalter a year ago

If you are considering using their virtual office or mail handling service... DON'T. They will straight up scam you. They will charge you for service and not forward the mail you pay to be forwarded. For months they have not forwarded me my mail. I caught them red handed after multiple letters with tracking were delivered and they did not forward it to me. I also had a friend send a letter to my leased mailbox and Regus, "Return To Sender" on the letter after holding it for some time instead of forwarding to me. The customer service is equally as horrible. Once contacted Regus they refused to credit me for the months they did not provide me with my service. On May 26, the manager, Hailey Gonzalez, told me she would overnight the mail at Regus cost and guess what.... SHE NEVER DID. She straight up lied or was too lazy to fulfill on what she promised me via email. AVOID REGUS. BELIEVE ALL THE BAD REVIEWS.

Keith Osbon a year ago

This company should be shut down by the government for theft. They send you an invoice for $2,000, and then hit your card for more than $4,200. When you try to contact anyone via the Help feature, nobody responds. The local IWG workers on the ground have no way to undo the mistakes made by corporate, so you have to dispute charges through your bank. There is literally nobody to talk to at IWG. The response to this review will likely be “contact customer support blah blah blah.” There is no customer support. It does not exist.