Short: Try to avoid WeWork at any cost.
It is easy to get on board and hard to jump off.
It's going to be hard to cancel it.
Long: I have been a member for a year, and then I have a break for 3 months.
I decided to update my subscription.
They sent me the contract that I didn’t accept.
In a two-week period, I cancel it by using the website and through email.
But that was not enough. They take money from my SEPA every single month.
My ticket is on the manager's review for the 3 months.
I call them every second week. It doesn’t help.
As you can see, there are a lot of bad reviews related to the cancellation process.
Together with some Wework’s ex-subscribers, we prepare documents for collective claims (class action).
So if you have the same issue, please contact your lawyers.
For all other subscribers – be prepared and make sure that there is no SEPA involved.
Marcus Podorf
2 out of 5
My company was convinced WeWork Business Partner since the early stages of 2018.
Until mid-2024, WeWork offered the most professional upmarket offices and office services globally. High-quality of furnitures of high-end brands, such as e. g. New Tendency, is the equipment standard of all its global office buildings. Every building is tailored equipped or even built, additionally matching local influences and culture. Digital technology was also a masterpiece and strategic asset of WeWork, especially when dealing with strict corporate clients and technologically demanding contracts.
In 2024, WeWork constantly became a more and more abusive company. Multiple contract violations in both the years of 2022 and 2023 are still not cleared and regulated. Also, I cancelled our contract end of December 2023 for January 2024, yet the company is proclaiming our contract is valid until the End of November 2024.
Since July 2024, they applied – also without my agreement and without working through my complaint – an increase in prices by excluding contractually guaranteed services. In the last months, WeWork was also accessing my business bank account multiple times and (trying or succeeding) charging additional money for the WeWork contract upfront – without any agreements or announcements of reasonable behaviour.
It’s obviously badly managed from the HQ in New York (the global or local board of directors), the company is only remotely and ticket-based operated. The local team of Warschauer Platz has no responsibilities in it, which is important to say and add. Locally, they're always kind and helpful.
Felix Hofmann
5 out of 5
Member since 3 years, always clean, friendly staff, good coffee. This is a great Wework location.
Maryam Piracha
5 out of 5
The location is fab, the staff is great, the amenities are phenomenal. We have the entire floor and WeWork are servicing us and it’s been great, so far! I can’t speak for the rest of the building, but our move was super smooth. An added bonus is that WeWork itself has a lot of socialization events which is also great! :)
Bhawna Yadav
5 out of 5
Many companies have this offices here , on the floors above, the ground floor is a co working space you might have to book in advance , there is a reception to help you out with everything