Spaces, AMSTERDAM, Spaces Vijzelstraat

Marie Christina Nicolas a month ago

Great place for shared work spaces. Had the top floor for a day with my colleagues. Great views and nice open space which is great for meetings.

TY Terallee a month ago

SCAM WARNING FLAGS! Lesson learned for don't judge by its brand appearance. Office location is fantastic, but Spaces's DISGUSTING tactics of overcharging membership and their LACK OF TRANSPARENCY of billing process with shocking fees is what I'm going to warn you all to look out for better flex/co-working space service alternatives. Shouldn't every subscription service disclose a full .. and honest T&C and exact fees I have to pay upon membership registration? WeWork I used to sign up would never leave a needless headaches to deal with these frustrations. 2 weeks ago, I subscribed a membership via Spaces app with an intent to pay one-month basis off (5 access per month) in the price that reflected on payment confirmation page, since I needed a space for 1-on-1 meeting with client. None of T&C to review or a tick box to imply you're agreed to the terms before going ahead "Confirm to register." Outrageous hidden charges, e.g. activation fee and others, why all of the sudden getting billed by additional overcharges? Where are these coming from? You'll never know until you solve this frustrating vagueness out by reaching out to Support desk for their clarification! Worse than a nightmare, a membership termination. Based on Spaces support desk's claim, due to their out of nowhere "Month-to-month policy" stated on their non-existing or never-have-seen T&C of my subscription overview, if I'm failed to terminate earlier than October 1st, I'll still be processed on account and have to pay for entire month of November bill regardless of no longer planning to continue the use of service after October or already terminated a membership by today. IT TOTALLY MAKES NO SENSE why do I have to be overcharged for being unaware of their hidden/unclear policies that resulted unexpected costs?!

Xuan Nguyen-Mevel 4 months ago

The office space is nice but OMG the customer service is a catastrophe!!! Pay very close attention if you intend on taking a membership there, they have a shady way of working. I asked for them to send me a contract with the T&C before I sign everything, when I never received it but needed a place to work, I decided that nothing wrong could happen since they are so big, and I was Wrong! I signed up for 6 months and when I wanted to cancel after 6 months, they said the cancellation will need another 3 months to take effect because of the period notice, as stated in the T&C THAT I NEVER SAW!! I tried to call many times and each time speaking with someone new, they said they will reach me and help me BUT never got any news, and now they keep charging me. I am so angry with this way of doing business, very unprofessional and taking advantage of small businesses and entrepreuneurs. I do not recommend. AND if anyone wants to go there for the next couple of months 5 days/month for free, reach out to me I will give you access since I am paying for nothing.