Regus, NV, Las Vegas - Sahara

Patti Hall 5 years ago

BEWARE! The first week of July we received the initial invoice for the ongoing service to begin in August. But now, after a number of years at the Regus office they had included a security deposit with our fees equal to a month of service. The issues with us and contractually are: 1. There was no mention of a security deposit when Regus presented our new contract in May, either in writing or verbally; 2. Had we been informed of a security deposit, after several years as a client, we would not have signed a new contract to continue with Regus and would have terminated their services in May, a full 3 months before our current agreement was to expire; 3. As soon as the invoice came in with the additional, non-contractual charge, we immediately sent a letter of termination; and 4. Regus, with the addition of this fee that was not presented at the time of the renewal contract had breached the upcoming contract, therefore making it null and void. Since terminating our agreement with Regus we have received ongoing invoices from them, with late charge fees. We have not only contacted their local office, but the office of the CEO of Regus USA in Dallas, Texas, to no avail. We have offered, as their contract states, to go to arbitration to settle the dispute and have agreed to abide by the decision of that arbitrator. Regus apparently does not wish to use these settlement services, which would force them to abide by the arbitration decision, even though that is the remedy for disputes as outlined in their own contract. Instead they have now turned the disputed amount over to a ‘COLLECTION’ agency, with their target being the CEO of our company. Could this possibly be perceived as being done this way for any other reason than to have an individual harassed? We are a “C” corporation in the state of Nevada and the Regus contract was with the corporation, not any corporate officer individually.