QHotels - Oxford Belfry Hotel

Emma 2 months ago

This was my first solo hotel/spa and it was fab! Everyone was helpful, friendly and made my stay a great one. One person I would like to mention is Ellie who was my waitress. She put me at ease, was so chatty and friendly. She read each table well and engaged in a professional and personable manner. Thank you Ellie! The food was lovely and the room was great too! I had a massage and exfoliating treatment which was every bit as relaxing as I expected it to be. I would definitely come back again!!

Victoria Parker a week ago

Come for a spa day and evening with a friend was hugely disappointed. The room was filthy and pubic hair in the bed, dusty and extremely unkept and dirty. Ordered chips for a snack too a hour to come was cold. The swimming pool had black bits floating in it everywhere and full of screaming kids (not the relaxation was hoping for) the sauna smelt of urine, no jacuzzi, we had treatments booked they was awful, no relaxing rough was unprofessional and moaned about having to work to myself and my friends was talking about her personal life throughout we ended up leaving cant fault the reception staff and bar staff all very polite and helpful. Ben the manager dealt with our complaint well and kindly WILL NOT be returning

Cheryl S a month ago

Lovely little hotel, easy to find, very welcoming staff. The spa is small with limited facilities. There no jacuzzi, but there is a lovely pool and a steam room and sauna. The treatment I had was nice - but rushed I felt as was eager to get me out to prepare the room. Wasn't given a separate towel to dry off after body exfoliation which wasn't great. The lunch that was served was nice and the staff were helpful. A nice day out with the family as it was a treat.