The Tower Hotel

Serdar Evyapan 3 weeks ago

We stayed at The Tower Hotel and had a great overall experience. The staff were very friendly and helpful throughout our stay. The location of the hotel is fantastic, and the view from our room was amazing. If you want to make your stay more romantic and special, I highly recommend booking a room with a Tower Bridge view—it truly adds to the experience. One unique aspect of the hotel is that if you choose not to have your room cleaned, they reward you with a £7 voucher as an incentive for water conservation, which is a nice touch. However, there were a couple of downsides. The room was quite cold, and the central heating didn’t seem sufficient. I reported this to the staff, but unfortunately, no solution was provided. Additionally, the shower gel was never replenished during our stay. Overall, it was a pleasant stay with a great location and friendly service, but there’s some room for improvement in terms of heating and housekeeping.

Molly Barnes a week ago

Having stayed here for our first anniversary in 2024, my partner and I returned again this year for our second - We have booked the double room with a bridge view both times and each time the view has been phenomenal; I could honestly sit at the window all day & night just staring out! The interior of the hotel is more than satisfactory, the standard double room is plenty big enough for two people and the staff are extremely welcoming as well as professional. My own bath towel accidentally got taken by housekeeping (my fault, I left it under a hotel towel) and I truly expected to never see it again but lo-and-behold, it was awaiting us at concierge the following morning - This may seem small to some, but finding somebodies personal towel out of what must be thousands of their own really highlights the level of service in my eyes. There truly isn’t a hotel in the area that can offer all the ‘The Tower’ does within a remotely similar price range in my opinion, its an absolute bargain and worth every penny. Also my partner has requested I give a special ‘thank you’ to Mr Fabrizio Giacovazzi at Guest Services for helping set up the room for my anniversary surprise; It was beautiful. Thank you all at The Tower, we look forward to visiting you again in the future.

Corbin Marsh 3 weeks ago

Location and view is unbeatable. Staff was great. Unfortunately, those are the only nice things about the hotel. Very drab and dated rooms. Dirty bathroom. The tub is set very high and would be hard for older folks or limited mobility to access. No outlets near the bed, let alone usb outlets. No fridge, no microwave. Half the channels on the tv were "unavailable" and the tv shuts off randomly. No premium channels. No washcloths. Door doesn't close all the way unless you slam it. Tiny single beds on wheels that move around during intimacy. Ordered room service and it was expensive and flavorless. Wouldn't pay to stay here again.