Really pleased with the staff and their kindness towards me and my partner whilst staying in the hotel. From hotel staff and bar staff (Matthew and Kelly especially!) and leisure staff were lovely as well. Got given a club room and all the staff spoke so highly about their old Manager Carly who’s now at the Bristol Club doing an impeccable job. The poolside is so beautiful and the food didn’t disappoint. Will definitely be coming again as we both felt so welcomed!
Ann Smith
5 out of 5
I attended a party here (didn't stay overnight)
The staff and service were marvellous. The food was surprisingly good especially catering for over 100 people. Had a fantastic evening as did everyone I was with. No complaints just very happy customers!
A big thank you to all the staff.
Kevin Barton
3 out of 5
For a business trip overnight stay it's ok, the staff are great and helpful especially the bar team who on the night I stayed didn't stop. The restaurant is a non starter, it's a sports bar with tables and not comfortable to eat a meal. The menu is okay if you want burgers but little else to choose from and expensive. My room was comfortable but worn, the floor creaked with each step and the carpet very stained, the bathroom door was a nightmare to shut and the toilet seat very loose. Breakfast could have been good but I didn't have time to wait for eggs to be replenished so made do with what was available. This hotel would not be my first choice if in the area again.
Victoria Peatling
2 out of 5
Glamorous big hotel, but pool was cold, hot tub in the actual pool was not hot was cold, pillows supplied were rock hard, roll up blinds couldn't roll up, and paid for bigger room and had two single beds pushed together to make a king size bed. Woudnt come again it's the small details you expect to be perfect would have slept better at home.
Richard Webb
4 out of 5
Went to try the pool which was lovely. There was a wonderful member of staff present who kept returning to help us.
The changing rooms could use a bit of love and some signage as it wasn't clear wasn't some doors had behind them.
The parking is paid and it's via an app or a digital screen in the foyer. Download it ahead of time if you want to save yourself some time when you arrive.