WeWork - Xintiandi Xinli

Iana Vi 6 months ago

This co-working space is amazing! It's got a bit of a shared space and they hold different events. It's one of the most comfortable and beautiful work places I've been to in London so far.

Jonathon Davey 9 months ago

Exceptional atmosphere. Glassy and bright - the spaces provided across the multiple floors include a large kitchen, a barista coffee hub and an assortment of quiet spaces, meeting rooms and chill-out spots. The Olympics are currently being aired via projector and amongst other perks, there is a book exchange corner and complimentary beers on tap (including non-alcoholic options). Would recommend 100%

Ben Ayers a month ago

The WeWork Community team here is excellent, but I've had recurring issues with the Security staff that have impacted my experience as a paying member. Several incidents have left a negative impression: Security staff often appear visibly frustrated when performing routine duties like opening gates for guests. In one instance, I witnessed a staff member loudly embarrassing a visitor who didn't understand the entry protocol. My team members were reprimanded harshly for an honest mistake when trying to admit a checked-in guest. While I understand security protocols are important, the response seemed disproportionate, especially given the lack of clear signage explaining proper procedures. The building's strict access control system (keycards required for floors and elevators) becomes extremely limiting if you forget your pass. If you forget your pass, you are given a card to handover to security and they'll let you through the gate to the lifts however you need to be let in at the doors to each floor and let back out through the gates when exiting the building. I ultimately paid £20 for a replacement card to avoid the frustration of being dependent on their security team's assistance and getting stuck between floors. When attempting to receive a package directly from a courier in the loading bay (rather than having it processed through the mailroom - which I am not allowed to do as an All Access Member), the attendant was purposely difficult and I was treated as though I'd violated a major rule, despite only wanting to accept my own delivery in person for an emergency laptop replacement for one of my team. I fully appreciate the importance of building security, but as a paying member, I believe there should be a better balance between maintaining protocols and providing a welcoming, service-oriented environment. Currently, interactions with security often leave members feeling like inconveniences rather than valued customers.