Regus, CA, Woodland Hills - Trillium Towers Center

Accounting Services 3 years ago

This is the first time I am ever writing a negative review for any company in my life. I thought it is important to do so in order to prevent other small businesses from committing the mistake of engaging in business with Regus. Regus customer services ranks as one of the worst I have ever experienced in my professional or personal lives. I have been charged for restoration fees even though the office was not restored at the time of my move in. I have been charged for coffee and tea on a monthly basis, even though the coffee and tea machines are not free. The furniture they provided had locks on some of them and the staff had no idea where the keys were. They will claim that the contract states these charges are non-disputable and non-refundable, however when asked to cite the exact section with those words, the reps fail to do so. The reps refuse to escalate blatant misconduct on their part to their management. The only chance of getting hold of any sort of assistance is a measly way through a website portal and even then half the time your requests will stay ignored; the other half of the time they might reply with a generic useless answer. If you are a business looking for an office to rent, please do not be fooled by the low upfront pricing, this organization is incompetent, greedy, toxic and should be stayed away from.

Julie Hsieh 3 years ago

Excellent place for start up and solo studio offices. Great place to expand as business grows. Common areas are excellent place to mingle with other business owners @ Regus. Great place to host events. Excellent scalability as businesses grow. Enroll in membership and enjoy hopping in/ out of other Regus locations worldwide.

Yaser nahleh a year ago

Great for startups ! recommended team always available to help