I have experienced nothing shy of excellent customer service quality and a warm, hospitable work environment at Regus. As a tenant and business owner, I want to reflect on many of the awesome things that I have encountered so far in my time here. This review is a bit lengthy, but I genuinely love this office environment and hope this review can attract more awesome tenants that can join in the future. First off, the customer service I have received at this location is the best I've ever experienced (in comparison to other large organizations that lease out their work space). The transition from the logistics of forming a leasing contract, to the actual move-in date was quick, smooth, and efficient. The property manager (Mike) was kind, attentive, and offered me a more than reasonable leasing agreement for my business. When I actually moved into my office, the Community Manager and Community Associate actually helped me moved my furniture and wall art into my new office. They were kind, patient, and very supportive of my move.The Community Manager offered me customer service support (greeting my patients, bringing them to my office, offering coffee and beverages, helping me with printer and office logistics). I generally don't have to ask for support for anything because the customer service team here is attentive and actively looks for ways to help tenants! That's quality servant leadership right there.
Second, let's dive into the office amenities. Unlimited coffee, printing and fax capabilities, vending machine, full kitchen (with dishwasher), a spacious nicely decorated waiting area with a nice window view and multiple seating arrangements for patients, administrative and customer service support for my patients. It really is a top-tier quality office environment.
Finally, let's get into the suite space/work environment. I love the eclecticism of the suite space as a whole. It's designed for both introverts and extroverts and covers all the bases in terms of social preferences. The community area is spacious and can easily host up to 6 socially distant people. It's intentionally designed to foster a social/warm-friendly environment, with couch chairs in a circular formation. There are also separate desks and tables in the community area that tenants can use to get work done, if they want a temporary change of scenery to get work done. The private offices are also reasonably positioned in hallways leading away from the community area, so you can get an eclectic blend of communal gatherings and quiet. private space for getting work done all day. Yes- this is a lengthy review, but here is an overall breakdown of 5 star rating:
Customer service: 5 stars
Office Amenities: 5 stars
Accessibility: 5 stars
Office location (near great restaurants!): 5 stars
Ambience: 5 stars
Parking arrangements: 5 stars
Definitely look into renting office space here if your business is local!