Regus, ON, Oakville - Winston Park

Andrei Roncea 5 months ago

Google 'Regus Reviews' - don't just look at these. They have 2.4 stars with 14,566 reviews on Trustpilot. That's been more reflective of my experience with them than the 4 stars you see here. I'm guessing people in Oakville with a bad experience Google 'Regus Reviews', whereas the few people with good ones are convinced by Regus to go to this specific Google listing. Customer service was completely disorganized (why do you need 4-5 email addresses to contact someone), I asked for a refund within 24 hours on a long weekend because things changed before anyone got back to me and they refused; other people complain about being locked into long contracts - I see why. I asked for a refund within 24 hours and it looks like I have to pay for not just one month but 1.5 (along with an activation fee). They're priced slightly higher compared to other self-serve offices in the area - you'd think that that would mean better service. Not at all. In my admittedly limited interactions with them, every single one has been abysmal. I'm just thankful I'm free and don't need to have any more. P.S. I'm not writing this in hopes of them issuing me a refund. I'm not going to accept one. It was just $290. It's about the principle behind it - and businesses like these exemplify the uncaring massive corporations that govern most of our lives. Don't go with them - Ace in Oakville is WAY better at a cheaper price.