The Berkeley

Hoomi S 3 months ago

Review of Blue Bar – Saturday, 22nd We decided to have a drink at Blue Bar before our dinner at La Mome, drawn in by its charming and cosy ambience. Unfortunately, the experience fell below expectations. A large group was seated behind us, celebrating an occasion, and they were extremely loud—so much so that we struggled to have a conversation. While we fully understood that celebrations can be lively, what made the experience disappointing was the attitude of the staff when we raised the issue. We politely asked our server if it was possible to move to the quieter section of the bar. Her response was that the area was closed. When we mentioned that we had seen it open just 10 minutes prior, she explained that they had to close it due to a staffing shortage. While she remained polite, there was no effort to show hospitality, flexibility, or a willingness to accommodate us. The message was clear: this is how it is and nothing can be done. We finished our drinks and decided to leave, as it didn’t feel like there was any effort to enhance our experience. While we understand limitations like staffing shortages, a more hospitable approach would have made a difference. Thankfully, our experience at La Mome was excellent and made up for the underwhelming start to our evening.