Regus, BIRMINGHAM, Cannock

Carl M a month ago

The location is great and the staff (who manage the building) are fantastic. The biggest problems here are the litter outside, the lack of working aircon or heating, odours from the building below, litter around the building, and parking spaces being used by people that aren't entitled to use them. It takes an age for repairs to be completed because they need to go through some kind of 'antiquated approvals process / job card issuing' rather than allowing the centre to manage it themselves. Billing is a huge issue here. There are often errors or overcharges and it is impossible to speak to someone about it. You have to raise a request online and wait days for a reply - even then you can't simply reply to that email response you have to start the process again if you aren't satisfied with the reply.