Regus, FARNBOROUGH, Farnborough Airport

Inderbir Gakhal in the last week

Currently in Regus The Hub. Hate to do this as the staff here have been great but its a shame that the same cannot be said for head office. Additional charges will apply to your account despite what email communications suggest and at that point you are told to look at your T&Cs. I am sure the T&Cs also highlight how access to the building should be provided 24/7 which was not the case initially. Keep in mind that despite the good work of the staff here you will be dealing with head office to whom you are nothing but a number. No regards to keeping good relationships with businesses renting office space. UPDATED: 10/03 - despite the message below to get in contact there is actually no way to contact head office - even feed back options refer to the site itself and not flawed processes stemming from head office. IF someone wanted to find a resolution then my names on this review and it would not take a genius to contact me. Late payment charges almost 40% of rent despite email communication suggesting late payments would not be applied. UPDATED 13/11 So once you leave Regus they will make it difficult for you to get your retainer back. There is an online maze where you have to request for your deposit back (because that makes sense) and even when you do request it it will be ignored (with the hope that you just let them keep it I believe). 6-7 weeks later after moving out still having to chase this. If you are considering taking some office space do yourself a favour and do not move into any regus building. The irony of taking a late payment charge when the payment was made within parameters set in their own email BUT then refusing to return your retainer. Really couldn't make this up. AVOID - Try Village Gym V Works instead!