Milford Hall Hotel & Spa

Chris Holt (CJ-Holtie) 2 weeks ago

Overall this Hotel was rather disappointing, it's located right on the main street 5 minutes from the town centre. We arrived for a company event to be advised that there were some standard rooms along with some traditional/upgraded rooms... so we grabbed an upgraded room, to only walk in the bedroom door to walk straight back down to reception and request that we were moved to the standard rooms (interestingly, throughout the evening we found out that we weren't the only people to request a different room). My partner and I thought the traditional room was horrible and the amount of flies in the room was disgusting, upon moving rooms, we walked through the next bedroom door to be greeted with a lovely size, updated modern room - however, once we actually settled in, there were several cobwebs around the room, dead spiders and no pen/pencil to fill out the survey card! Moving on, we got ready for the evening and met the rest of the company down at the bar, we had a few drinks and moved into the private dining area which was fantastic. Out came the 5 course taster menu/food which was ok but 4 out of the 5 dishes were served cold and to be honest, it was no where near the value for your money that we were expecting. Also, I'd like to point out (see images) that they propped our table up with pieces of wood to even it out, however, this actually caused more issues and several glasses fell over. The evening went on and the staff were very friendly and the customer service was great, it got to half past 10 which we were advised (last orders). This didn't go down well and we actually all thought about leaving the hotel and finding a local pub/bar down the road - instead we ordered several bottles of wine as they allowed us to remain in the private dining room. I appreciated they left us there until one-by-one we faded out and went to bed! (2am)... Breakfast the next day was good but apart from that we left the hotel, I believe my partner thought about using their spa facility, however, unfortunately this appears to be located across the car park in a separate building to the main hotel.