K Mat a week ago

Very comfy super king bed. Could of done with drinking glasses in room for water, good air conditioning unit, gave you control on settings. Wasn't keen on the 'privacy' glass screen wall for the ensuite. Had a nice dinner but scramble egg at breakfast was lukewarm.

Judi Drew a month ago

Club room cosy and clean. Not really central but fine for our purpose and also has a big car park. About half hour walk from Parkway station. Has a nice gym and pool.

Jed Hardingham 2 months ago

The only positives I have to say about my stay last night are it was warm and dry, there’s many words I would like to use in this review however I don’t think Google would allow them. I am greatly disappointed as I have been staying in the Shaw Ridge Village Hotel in Swindon 5 to 6 weeks a year for business since 2018 and have always been very impressed and always felt at home when away there. I was attending an awards ceremony last night and traveled 3 hours to the Village in Bristol with the same expectation of service, I have been singing the Village hotels praises to my partner for years and last night came the time for her to experience this great service. First arrival seemed okay not the same warm greeting I was used to but not something I would necessarily complain about. The room on first glance was smart however with further inspection found that the room was filthy, large amounts of dust in the room which should never be the case when they are “cleaned daily”. The hallways were littered with empty beer bottles and bed sheets which remained for the entire stay. In the morning when I awoke traveled down to have breakfast with the same expectations which I have for the Shaw Ridge, the plates were all dirty when I say dirty that is an understatement, there was visible food debris on the plates one plate looked as if it had just been eaten off of. I wish I had taken a photo, I sifted though the 15 or so plates there and could not find a single clean one. I politely asked one of the lads on shift if he could get some clean plates. I was not acknowledged at all, he walked past me with out even looking at me disappeared out the back and I waited for his return which again no acknowledgement he didn’t places another 8 plates in front of me which only 2 were “arguably clean”, without rambling too much, the cutlery had food debris stuck to them, coffee cups had food debris in them. I cannot explain how livid I was this morning with the staff which I can only explain as Ignorant, Apathetic, Uninspired, Unhelpful. And in my can infuriating, my stay at the Village Bristol last night was the biggest waste of £110, I would have had more enjoyment flushing the money down the toilet. If I could go back I would never have stayed and personally would like my money back.