Spaces, VA, McLean - Spaces Tysons

Tyler Tep 2 years ago

From the start of my membership, they wrongfully charged me a monthly rate that was different from the signed agreement. It took the entire time I was a member to resolve this issue, much of it had to do with their payment systems not being clear on rectifying monthly charges. While many reps from Spaces got involved, it seemed like many of them didn't have the authority to fix the issue and had to work with internal reps. It was an unenjoyable experience to deal with and dragged on for months. The location itself was alright and got the job done. The office manager tried to be helpful and was responsive - but at the end of the day didn't have the ability manage my account as that was outside their purview.

Erica W 2 years ago

The above # listed doesn’t work, so use the number on their website. It goes to a general line. The rep on the phone didn’t know what location this was and needed me to provide the address for her to find the rates. Their website is very misleading as “$320 for a private office” actually means a per person cost on an 8-person office for a 24-month lease.” For a single person office here for a 12-month lease, rates start at $879. This does not include parking, so definitely not an option for people who don’t live in the immediate area… (definitely not a bike-friendly part of town). Pass.

W F a year ago

If you have any IT requirements beyond just accessing Wifi (like printing and scanning), I highly recommend you look somewhere else. The staff onsite has helped as much as they possibly can, but the offsite "IT Team" is essentially useless with ZERO urgency to help clients get set up properly. I have also emailed the Regus corporate office with zero response. Don't be fooled by the pretty space.