Spaces, QC, Montreal - Spaces Cité Multimédia

Brett G a year ago

🚩🚩Avoid at all costs 🚩🚩 Horrendous parent company (IWG/Regus) that will squeeze every dollar out of you. There is absolutely zero care for their customers. Way better options out there for better value and customer service. 1. Incentivized us to sign a 6 month agreement by saying we can order free furniture. Was told it would take 3-4 weeks. Ordered around 10 items from their fancy catalogue. Weeks, then months went by, we were told they were arriving "soon". Never arrived. Never compensated for hindering us from properly getting set up. Would have just bought our own furniture if we were just told it was never coming. 2. Left the office in a cleaner state then when we received it. Was still charged $1,117 "restoration fee" for a tiny 250 sq ft room. This mandatory fee was buried on the last page of a linked "house rules" document. See attached photo from when we left the office for what requires a $1,117 "restoration", shows how much this company rips off their customers. 3. After switching from a 6-month to a month-to-month agreement we tried to cancel that first month. We were told that a line in their lengthy agreement says we are obligated to pay. Sure, it's in their agreement but any normal company would have just let us leave and waived that last month. 4. Posted a similar review on other site, " IWG global success manager" lied in a public response saying that the promised "free" furniture actually had a fee. After a week and 3 emails later they finally deleted and re-posted their response without the lies.

Anastasia S 11 months ago

Wish I could give this experience more than 1 star but unfortunately I can't. I've booked a meeting room in May, but got an email in December saying I need to (re?)pay the invoice, although I've booked with a credit card back then. The whole payment issue was lengthy and handled poorly, plus no compensation (doesn't always need to be monetary may I add) was offered for the inconvenience. Sometimes, all it takes is a small gesture or heartfelt apologies from the manager to restore trust and sadly, that did not happen. On the contrary, I left with a sour taste, feeling impacted by the company's own negligence. All that to say, the rooms may be okay to work, but I would not recommend Spaces based on their customer care. I truly hope they can improve from this experience.

Richard Dinel 3 years ago

You must be member but it a wonderful place to work. And you can many other sites in Montreal and around the world. Many agreement s are possible: lounge, closed office. Office furniture. Phone line available. Conference rooms. Parking. Also there is two restaurants: one inside limited offer but very very good and outside a nice café with tables outside and a small playground.